RWS

1 Reynolds Way
Dayton, OH 45430
Phone: 800-501-8305
Fax: 757-459-2426

Associates Speak Up

The people you work with make all the difference in the world. And I have the privilege of working with a lot of great people at Reynolds.

Kameka, Remote Customer
Training Reynolds Professional

Our Team: Product Planning

Nicole Case

As Director of Product Planning for Reynolds Web Solutions, Nicole understands the digital needs of dealers and the importance of integrating digital marketing tools with the DMS. Specializing in dealership Internet strategy, Nicole’s knowledge helps Reynolds develop tools that enable dealers to gain measurable results from their Web investments and make the Web an effective part of their overall business strategy and operation. A retail automotive industry veteran, Nicole works directly with hundreds of dealerships, giving her a unique perspective on the business problems dealers are trying to solve and the role digital marketing and advertising can play. Under her leadership, the Reynolds Web Solutions customer base has grown steadily as Reynolds delivers the products and support that make business better for its customers.

Al Carl

Al is an experienced professional in both B2B and B2C Web marketing, with a proven track record of helping businesses achieve successful, cost-effective Web marketing strategies. As the Search Engine Optimization / Search Engine Marketing Product Planning Manager for Reynolds Web Solutions, he is instrumental in guiding strategy and product planning to help dealers gain the most from Search Engine Optimization and Search Engine Marketing features on the Reynolds WebMakerX® platform and maximizing results from Paid Advertising Campaigns. As an established Search Engine Optimization and Search Engine Marketing specialist, Al delivers on-point Web solutions strategy and planning, and assists dealers in implementing Internet strategies.

Heather Hansson

Heather is a Product Planning Manager focusing on key elements of a successful dealership web strategy including reporting, metrics, and inventory data. Heather helps translate what dealers need into tools they can use to make their business better. Coming from a Reynolds DMS customer service background, Heather has experience working with dealers one on one to understand best practices that can be applied through new Reynolds’ software development.

Josh Muller

Josh works with auto dealers to gain the insights required to develop effective, revenue-generating Web solutions. As Product Planning Manager for Reynolds Web Solutions, Josh focuses on the core capabilities of Reynolds’ WebMakerX® solution, including design, usability, and accompanying services that help improve dealers’ business results.

Amy Peck

Amy is a retail automotive industry veteran specializing in Fixed Operations. As Product Planning Manager for Reynolds Web Solutions, Amy ensures that Fixed Operations applications are an integral component of Reynolds Web Solutions. Although the Web is not always considered top of mind in Fixed Operations, Amy works directly with dealers to maximize service and parts revenue, customer retention, and customer satisfaction by using Web solutions.

Contact Info

Reynolds and Reynolds
(Corporate Headquarters)
One Reynolds Way
Kettering, Ohio 45430

Sales: 800-767-7879

Reynolds and Reynolds